Privacy Notice

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on our website, express an interest in obtaining information about us or our products and services, when you participate in activities on our website, or otherwise when you contact us.

• Personal Identification Information: Name, email address, phone number, date of birth, National ID, and passport details.
• Health Information: Medical history, symptoms, lab results, prescriptions, and insurance details.
• Technical Data: IP address, browser type, device information, and pages visited.

2. How We Use Your Information

We use information we collect to provide, maintain, and improve our services, and to process transactions. Specifically, we may use your information to:

• Facilitate your access to and use of website and services.
• Process and manage appointments, prescriptions, and medical records.
• Send you technical notices, updates, security alerts, and support messages.
• Respond to your comments, questions, and customer service requests.

3. Sharing Your Information

We may process or share your data that we hold in the following situations:

• Service Providers: We may share your information with third-party vendors (e.g., labs, insurance partners, payment processors) to perform services on our behalf.
• Business Transfers: We may share or transfer your information in connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• Legal Requirements: We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, fraud, or potential threats to physical safety of any person.

4. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• The right to access, update, or delete information we have on you.
• The right to rectification if information is inaccurate or incomplete.
• The right to object to our processing of your personal data.